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Privacy Policy

Privacy Policy - the basics

Nour Life Coaching & Wellbeing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or participate in our services.

1. Information We Collect

We may collect personal information that you choose to share with us, including:

  • Your name, email address, and contact details when you book a session or subscribe to our mailing list.

  • Payment information when you register for coaching or events (processed securely through third-party payment providers).

  • Information you share with us during coaching sessions (kept strictly confidential).

2. How We Use Your Information

We use your information only for purposes such as:

  • Scheduling and providing coaching sessions.

  • Responding to your inquiries.

  • Sending updates, newsletters, or resources (if you opt in).

  • Processing payments securely.

We will never sell, rent, or trade your personal information.

3. Confidentiality in Coaching

All information shared in coaching sessions is strictly confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others, or court order).

4. Cookies and Website Data

Our website may use cookies or analytics tools to understand visitor activity and improve user experience. This does not include personally identifiable information unless you provide it.

5. Storage and Security

We take reasonable steps to protect your personal information, using secure systems and encryption where applicable. Information is stored electronically and only accessed by authorized personnel.

6. Your Rights

As per Canadian privacy laws, you have the right to:

  • Request access to the personal information we hold about you.

  • Ask for corrections to inaccurate information.

  • Withdraw consent for communications at any time.

7. Third-Party Services

We may use trusted third-party providers (e.g., scheduling apps, payment processors, mailing services). These providers have their own privacy policies, and we encourage you to review them.

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